Shipping Policy
* For us to process your order, please fill in the checkout form in English only.
- We will usually ship within 1-3 business days. Canada shipments are delayed for 6-12 working days or more due to recent high volume. Please note that all orders are subject to method of payment verification, and if we are unable to verify your purchase in time this can delay your shipment.
- Deliveries are made on business days. (From Monday to Friday)
- Please Note: Due to the uncertain situation of COVID-19 and the inclement weather, the delivery of your package may be delayed. You'll receive an email notification when your order ships.
- Your tracking number and the express company name will be sent in e-mail immediately after we ship the order out. You can also track it on https://ca.bagsmart.com/apps/trackingmore.
- If your package is not able to be delivered, it will automatically be returned to us. Email us at caservice@bagsmart.com to figure out your options for re-delivery!
- Orders < CAD$65，Shipping Cost : CAD$8.
- Orders >= CAD$65,FREE SHIPPING.
- processing time: 1-3 working days.
- shipping time: 5-12 working days.
- Orders placed during weekends and holidays will be processed the next available business day.
- Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. Delivery of products will be subject to the Terms of Service provided by the carrier.
Wholesaler Application
1.Low price：The price of products can be lower about 5-20% comparing to normal distributor.
2.You have the right to pricing the products in this region.
3.We can support our exclusive distributor to set up a local website and online promotion.
4.We will support you to expand brand popularity in local area such as attend local fair and sponsor you to do some local promotion activities.
you can have rights to sell goods in all channels including store and online store.
1. Over 500 style bag
Our design team has developed over 50 new types of the bag every season and provides customized bag service.
2. Low MOQ
In-stock products start from 1 pc, the custom bag only need 30-50 pcs per colors&size.
3. Up to thousands of beautiful high-resolution product images
We will send the picture pack to you after you order 5pcs in our store.
4. Below 30% of the market price
We maximize the value of each project to ensure you get the biggest bang for your buck.
5. 48 hours ship your order
All orders will be shipped within 48 hours unless the product is out of stock.
6. 7 days Return & Refund for quality problem
If there is a quality problem with the product, you can contact our customer service for a refund or exchange.
Yes. We ship most orders by sea and railway. You are able to select other shipping methods (air delivery or express) if you need.
Fast delivery: Stock 3-7 days, pre-order 30 days.Door to Door service: Deliver the Goods to Your Place Directly.
Multiple Payment Methods: Bank Transfer, Credit Card, Letter of Credit, Alipay, Apple pay, etc.
We recommend buying 15% over the expected quantity you're looking to purchase and returning that 15% of unused shoes. That way, you have the shoes on hand to help with swapping out sizes!
Please note, the 15% of excess inventory will be shipped and paid for at your own cost.
